Terms & Conditions

Agency Service Agreement

Welcome to MaaJanki Web Tech. These Terms & Conditions ("Terms", "Agreement") constitute a legally binding service contract between you ("Client", "Partner", "You") and MaaJanki Web Tech ("Company", "We", "Our", or "Us") regarding our agency offerings, including custom website development, graphic design, branding, search engine optimization (SEO), social media marketing (SMO), and PPC/Google Ads management.

1. Project Proposals & Scope of Work

All development and marketing projects are executed based on a written Proposal or Statement of Work (SOW) sent via email or contract.

• Scope Limits: Work is strictly limited to the features, sections, and milestones defined in the SOW. Any additional layouts or features will be subject to supplementary billing.
• Milestones: Development is divided into logical review milestones (e.g., UI Mock-ups, Alpha Build, Final Beta Release).
• Revisions: Unless otherwise agreed, clients are entitled to up to 3 rounds of visual revisions during design milestones. Subsequent revisions are charged at standard developer rates.

2. Payment Schedules & Billing Conditions

MaaJanki Web Tech operates on a milestone-based billing system. All prices and invoices are denominated in Indian Rupees (₹ INR) unless a separate written agreement specifies otherwise.

• Advance Deposit: A non-refundable deposit (typically 40% to 50% of the project total) is required before coding or layout preparation begins.
• Milestone Payments: Payouts are due within 7 days of milestone completion. Failure to clear milestone invoices may result in temporary project suspension.
• Final Settlement: The remaining balance must be paid in full prior to code migration, database transfers, domain mapping, or uploading files to client live servers.

3. Client Obligations & Review Cycle

A successful digital project requires active collaboration and timely handovers:

• Material Handovers: Clients must promptly provide all logos, copywriting texts, product photos, database lists, and hosting access credentials required to build the website.
• Delayed Handovers: Delays in delivering copy or media materials will cause project timelines to slide. We are not responsible for delayed launch dates if client materials are outstanding.
• Approval Cycle: The client must review design drafts within 5 working days of delivery. If no feedback is received within 10 working days after a written follow-up reminder has been sent by MaaJanki Web Tech, the draft will be deemed approved and development will proceed accordingly.
• Post-Launch Support Scope: The complimentary 30-day support window covers technical bugs and functional glitches in the originally delivered codebase only. It does not include new feature additions, design changes, content edits, plugin upgrades, or third-party service issues. Such requests will be scoped and billed separately.

4. Intellectual Property & Code Rights

We protect client assets while maintaining our developer resources:

• Copyright Transfer: Full ownership rights to the final customised HTML/CSS/JS code, custom graphics, and branding assets are transferred to the client only after full final payment is cleared.
• Third-Party Components: Licenses for third-party scripts, paid plugins, fonts, or stock photos purchased for the project are the financial responsibility of the client.
• Portfolio Rights: We reserve the right to showcase the finalised web designs, case study results, and logos in our agency portfolio and marketing materials, unless a Non-Disclosure Agreement (NDA) is signed beforehand.

5. Server Hosting & Post-Launch Support

MaaJanki Web Tech guides clients through hosting and post-launch maintenance structures:

• Hosting Selection: Clients may purchase their own server hosting or request us to assist with setup. We are not liable for outages, data loss, or downtime caused by third-party hosting providers.
• Support Window: All custom web projects include a complimentary 30-day technical support window starting from the launch date to address bugs or glitches in the delivered codebase.
• Extended Maintenance: Post-complimentary support — including ongoing security patches, backups, plugin updates, and content changes — requires a dedicated website maintenance contract agreed upon in writing.

6. Performance Disclaimers (SEO & Ads)

While our agency operates with expert SEO and PPC practices, the following disclaimers apply:

• SEO Rankings: Search algorithms change frequently. We do not guarantee permanent first-page ranks, specific click volumes, or fixed keyword positions on any search engine.
• Ad Campaigns (PPC): Lead generation and advertising outcomes depend on client service demand, ad budget size, competitive bidding factors, and the quality of client landing pages.
• Traffic Volatility: We are not liable for traffic drops resulting from core search engine algorithm updates, seasonal demand shifts, or client-side website changes made without our knowledge.

7. Termination & Cancellation Policy

Either party may terminate this Agreement under the following conditions:

• Cancellation by Client: If the client wishes to cancel the project after work has commenced, a written cancellation notice must be sent to info@maajankiwebtech.com. The advance deposit paid is strictly non-refundable. Payments made for completed milestones will also be retained. A partial refund for work not yet started may be considered at MaaJanki Web Tech's sole discretion.
• Cancellation by Agency: MaaJanki Web Tech reserves the right to terminate a project if the client fails to make payment within 14 days of a due invoice, provides fraudulent or misleading project information, or repeatedly violates the agreed scope and timelines. In such cases, all completed work will be delivered to the client upon receipt of outstanding dues.
• Notice Period: For ongoing retainer or maintenance contracts, either party must provide a minimum 30-day written notice before termination.
• Post-Termination: Upon termination, all client access credentials, assets, and deliverables for work paid in full will be handed over within 7 business days. Unpaid deliverables will be withheld until dues are cleared.

8. Force Majeure

MaaJanki Web Tech shall not be held liable for any delay or failure in performance of its obligations under this Agreement where such delay or failure arises from circumstances beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, floods, earthquakes, or pandemics.
• Government orders, regulations, or nationwide internet or power disruptions.
• Third-party server outages, hosting provider failures, or cyberattacks on infrastructure outside our control.
• Strikes, civil unrest, or any other event that materially prevents the performance of services.

In the event of a force majeure situation, we will notify the client in writing as soon as reasonably practicable. Project timelines affected by such events will be extended by a period equal to the duration of the disruption, with no penalty to either party.

9. Limitation of Liability

MaaJanki Web Tech is not responsible for any indirect, special, incidental, or consequential damages arising from service usage, website downtime, data breaches, server hacks, or loss of business earnings. Our aggregate liability is strictly capped at the direct amount paid to us for the specific project milestone in question.

10. Governing Law, Arbitration & Jurisdiction

This Agreement is governed by and construed in accordance with the laws of India. In the event of any dispute or disagreement arising from services rendered by MaaJanki Web Tech, the parties agree to first attempt resolution through good-faith negotiation within 15 days of written notice of the dispute.

If negotiation fails, the dispute shall be referred to mediation or arbitration under the Arbitration and Conciliation Act, 1996 (India), with a mutually agreed sole arbitrator. The seat of arbitration shall be Bettiah, West Champaran, Bihar, India.

Only if arbitration fails or is not applicable shall the matter be subject to the exclusive jurisdiction of the courts in Bettiah, West Champaran, Bihar, India.

Clarifications & Disputes

For any questions regarding our terms, service contracts, project schedules, or dispute resolution, please reach out to us at: